You need to make sure there is power to the heating element.
Troubleshooting electric water heater problems.
Test the wires to confirm the power is off using a non contact voltage tester.
Check the heat setting on both.
On electric water heaters it is usually located under the access panel on the side of the heater or it may be located on the front.
A simple electrical tester will allow you to confirm this.
The cold inlet or hot outlet pipes may be loose the t p valve may have failed or inlet valve may be leaking.
When you discover water leaking from your hot water heater check for the following problems.
The most common issue with a water heater is a lack of power.
Several types of electric water heater issues can cause problems with water temperature.
The cure for a hot water problem may be as simple as turning the temperature setting up.
If you believe you have a leak near the top of your electric water heater it could be one of a few things.
Remove the access panel insulation and plastic safety guard from each heating element on the water heater.
Turn off the power.
When there is no hot water the problem can stem from lack of power a faulty electric thermostat or a defective upper electric heating element.
All are easily fixed.
If when you go to turn off the power at the breaker box it is already switched off then you have discovered the problem.
Before you start doing any troubleshooting for an electric water.
Turn off the power to the water heater in the service panel.
For more information see water heater leaking from the top.
Start by ruling out power problems.
Water leaking from the bottom.