At least one outlet the verge received a surface book 2 that had a problem charging while playing a video game on it.
Surface book 2 power supply fix.
Sadly it also struggles with a maddening battery drain issue during intense loads or when gaming even while plugged in.
The surface book 2 s problem seems to boil down to this.
In some intense prolonged gaming scenarios with power mode slider set to best performance the battery may discharge while connected to the power supply provided in box with surface book 2.
Check cables and reset your power supply unit.
Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.
After that clean everything with a soft cloth and check for any damage.
It also appears the surface book 2 will never be able to.
As far as my microsoft surface pro 3 this will be the third power supply cord that i will be purchasing in less than one year.
Not happy about it.
Be sure to replace damaged cables.
This tends to.
How to fix surface book 2 battery problems.
It appeared as if the device was.
Surface book 2 owners can now buy an upgraded 127w surface power supply that will solve the book 2 s power problems for another 125.
Its charger doesn t supply enough power to charge the surface book 2 while under load which for our purposes means games.